Get ready for your video call with Microsoft Teams

At Helan, all our video calls are conducted via ‘Microsoft Teams’, also known as ‘MS Teams’. Here you can read how you can prepare for a smooth and pleasant video call.

PC

What do you need?

  • Your PC, smartphone or tablet with a microphone.
  • Optional: a headset or wireless earbuds for better sound quality.
  • A stable internet connection

Joining a call via your computer

Good news: in this case, you don't need to download any software or make an account to take part in a video call. See your confirmation email and click on the link ‘Join the meeting’.

This will take you to a web page with two options:

  1. download the Windows app
  2. join on the web

Don't want to install the app? Follow these steps:

  • Click on ‘Join on the web instead’
  • MS Teams will ask for permission to access to your microphone and camera: grant permission to join the call
  • Enter your name, so participants can recognise you
  • Check your audio and video settings
  • Click on ‘Join’

Tip: going to use MS Teams regularly? Then it's better to download the app on your PC for an improved experience.

Joining calls on your smartphone or tablet

To join a call on your smartphone or tablet, download the Microsoft Teams app in the App Store (iOS) or the Google Play Store (Android). This way, you'll always be ready to take the call wherever you are.

 

Good luck with your video call!