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Every paper document you send to your health insurance fund by post must be identified. This is why you should always put an identification sticker on it. Have you run out of stickers? You can order them whenever you want.
Thanks to the customer data on your sticker, we can quickly find your file.
Every paper document you send to your health insurance fund by post must be identified. That is why you should always put a sticker on every document.
You don't need to put a sticker on documents you send us digitally using My Helan or the My Helan-App. We can identify them immediately thanks to your login
Would you like to order stickers for someone else, but you don't have access to his or her My Helan account? Then please contact us.
Are you waiting for a reimbursement? Activate the notification through text or email in My Helan. This way, you’ll get a notification with every payment.
Have you run out of stickers? You can reorder them at any time.
You will find them in your mailbox within 10 working days
Do you urgently need new stickers? Simply go to My Helan, you can print them yourself.
An identification sticker shows several details:
In urgent need of identification stickers? Order new ones for yourself and your family thanks to My Helan, or print them right away!